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March 01, 2019

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New ID Cards

Important Information

You will be receiving a new Anthem ID card by April of 2019.

Anthem will be reissuing all members new insurance ID cards. This will have no effect on your insurance coverage or benefits.

Anthem is simply replacing the Pharmacy BIN and PCN numbers with new BIN and PCN numbers. All pharmacies use BIN and PCN numbers for processing prescription drug claims. The BIN number tells the database at the pharmacy which health insurance provider is to receive the claim and the PCN number is a second identifier that is used for routing claims. In addition, there will be a new toll-free number for Pharmacy Member Services and it will be labeled "Help for Pharmacists".

When you receive your new Anthem ID card, it is important to destroy your old card and replace it with the new one.